The context
Who is Cabeo RH?
Cabeo RH is a recruitment agency specialised in industry, founded in 2019. Half of its business is in food processing; the rest is split between plastics, nuclear, special machinery and other sectors.
The agency has worked with the same large industrial groups for years. For its consultants, the ATS is the tool they use all day: prospecting, sourcing, tracking candidates, following up with clients. When it goes down, the whole agency stops.
Before
Why did Cabeo RH switch software three times in two years?
Two years ago, Cabeo RH was already hesitating between Marvin and another tool. It chose the other one. Three tools followed, each dropped for the same reasons: a promising start, then daily bugs, slowness, support that ran out of steam and features promised at signing that never arrived. Then came the consultants' frustration.
- 3 monthswith the first toolDropped: not built to handle the agency's volume.
- 12 monthswith the secondDropped: daily use was not satisfying.
- 10 monthswith the thirdDropped: bugs, slowness, support less and less available.
- Marvin, since September 2026The agency no longer plans to switch.
What changed
Why doesn't Cabeo RH want to switch tools anymore?
Ask him, and Alexandre G. doesn't name a feature. He names four things that, together, took away any wish to look elsewhere.
- It worksNo blocking bugs day to day, no slowness. Marvin ships a single version for all its customers, tested continuously, rather than different versions per account. Consultants no longer spend their day reporting problems.
- Teams can do everything in itSourcing, candidate tracking, client relationships: it's all in Marvin. When the agency wanted to go further, it connected Claude to its database through Marvin's MCP server to build its own monitoring and sourcing tools, without a developer. The whole team uses them.
- Support that answersA question, a blocker: the support team answers fast, in French. Alexandre G. regularly takes the time to thank them.
- Requests that become featuresWhen Cabeo RH needed to access job information from Claude, Marvin's technical team opened that access. When all client and candidate industry sectors had to be harmonised, support guided Alexandre G. from start to finish. The agency sees the product evolve with its needs.
- And real closenessCabeo RH has known Marvin's sales team for years. Between the agency, support, the product team and Marvin's management, conversations are direct: people say what works and what doesn't. That relationship, as much as the features, is what matters day to day.
The numbers
What has changed for Cabeo RH since Marvin?
According to Alexandre G., managing director of Cabeo RH:
| Indicator | Before Marvin | With Marvin, since September 2026 |
|---|---|---|
| Recruitment software | 3 tools dropped in two years | Marvin, with no plan to switch |
| Bug reports from consultants | Almost daily | Occasional |
| Improvement requests | Promised features, never shipped | 20 requests shipped |
| Team adoption | Whole team logged in, but frustrated | Whole team logged in every day |